Update on US Tariffs
MAY 5 2025: You will NOT encounter unexpected fees when your order arrives, as long as your order is valued at $800 or less.
As of May 2, 2025, the de minimis exemption which previously allowed packages valued under $800 to enter the U.S. duty-free has been removed for goods manufactured in China or Hong Kong. However, this exemption is still available for goods made in other countries, including Canada. This means that our shipments can still enter the US duty-free as long as the order value is less than $800.
Our Shipping Policy
Learn more about what to expect from our shipping and delivery.
Shipping Policy
Order Handling & Processing
Orders are typically processed and shipped within 1-3 business days. However, processing may take up to one week during peak times.
If you need your order to arrive by a specific date, please email us at info@sciencecollective.com before placing your order, and we'll let you know if we can accomodate your request.
Shipping and Delivery Times
We partner with Stallion Express to offer a variety of shipping options, which can be selected at checkout.
Estimated delivery times displayed at checkout are provided by the courier based on your shipping address. These estimates are not guaranteed, and shipping delays may occur. We are not responsible for shipping delays caused by our delivery partners.
Once your order has shipped, you will receive a tracking link to monitor its progress. If your order has not arrived one week past the estimated delivery date, please contact us at info@sciencecollective.com, and we will assist you.
Incorrect Shipping Addresses
Please ensure that your shipping address is correct and complete before placing your order. We are not responsible for issues caused by incorrect or incomplete addresses (e.g., missing apartment numbers).
If you notice an error in your shipping address, contact us immediately at info@sciencecollective.com. We can update your address only if your order has not yet been shipped.
Once an order has been shipped, we cannot update the address, reroute the package, or issue a refund or replacement.
Custom Fees, Duties, and Taxes
Last updated: May 5 2025
All orders are shipped from our Canadian warehouse. If you're ordering from outside Canada, here's what you can expect in terms of duties and taxes:
United States
- No taxes or duties will be charged on orders valued up to $800 USD.
- For orders over $800 USD, import duties and administrative fees may apply and are the responsibility of the customer.
European Union
- VAT is collected at checkout for your convenience.
- For orders under €150, no additional duties will be charged upon delivery.
- For orders over €150, import taxes, duties, and administrative fees may apply and must be paid to the shipping broker before delivery.
Other Countries
Customers outside of Canada, the U.S., and the EU are responsible for any customs fees, duties, or taxes required by their local regulations. Please check your country’s import policies before placing an order.