FAQ

If you notice a mistake in your shipping address, please email us at info@sciencecollective.com. We can update your shipping address, as long as your order hasn't been shipped yet. Unfortunately, once it's on its way, we're no longer able to update your shipping address.

We completely get it, we change our minds too! If you need to cancel your order, please email us at info@sciencecollective.com as soon as possible. We'll be happy to cancel your order and issue a full refund, as long as it hasn't been shipped yet. Unfortunately, once it's on its way, we're no longer able to modify or cancel your order.

Yes, we offer affordable to over 50 countries.

We partner with Stallion Express to provide a variety of shipping options tailored to your needs, whether you prioritize speed or affordability.

Estimated delivery times:

Canada

• Intelcom (2-4 business days)
• Canada Post (2-8 business days)

United States

• US Economy (3-8 business days)
• USPS Ground Advantage (2-6 business days)
• USPS Priority Mail (2-4 business days)

European Union

• PostNL International (10-14 business days)
• UPS Express Worldwide Saver (2-5 business days)

United Kingdom

• PostNL International (6-9 business days)
• UPS Express Worldwide Saver (2-5 business days)

Other Countries

• PostNL International (4-21 business days)
• UPS Express Worldwide Saver (2-5 business days)

You will receive a shipping confirmation email once your order has been fulfilled. If the shipping option you selected includes tracking, the tracking number will be linked in this email.

We're happy to accept returns initiated within 30 days of delivery. Please visit our returns guide for instructions or email info@sciencecollective.com for assistance.

We do not offer exchanges at the moment. However, you can return your item and place a new order for the item you want.